Shipping policy

Thank you for choosing to shop with us at High Street Cottage. We are currently shipping to the United States and Canada only. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.

Shipping Rates and Free Shipping:

To provide you with the best value, we have incorporated known and estimated shipping rates into most of our product pricings. Most products include free shipping within the United States. However, please note that oversized or heavy items may have shipping costs associated with them. Any oversized items requiring shipping fees will be clearly marked on our website and during checkout.

Order Processing and Estimated Delivery:

We strive to process and ship your order as quickly as possible. In most cases, your order will leave our warehouse within 3 business days from the time of purchase. Please refer to the product descriptions for information on where specific items will be shipping from.

Shipping Times for Overseas Items:

If you have selected items that are shipping from overseas, please be aware that they will take longer to reach you due to passing through US Customs. These items generally take about 15 days but may take up to 30 days to be delivered to you. Rest assured, all our items come with tracking information to help you determine the progress of your purchase.

Refunds for Lost Packages:

While we make every effort to ensure your package reaches you in a timely manner, unforeseen circumstances may occur. In the rare event that your package is lost and never arrives, we will provide you with a refund. However, please note that we cannot be held responsible for client input errors on addresses, so please double-check your shipping information during the checkout process.

Shipping Policy Updates:

We reserve the right to update our shipping policy as needed to provide the best service to our customers. Any changes made will be posted on our website, and the revised policy will apply to all orders placed after the update.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is as smooth and enjoyable as possible.

Thank you for choosing High Street Cottage. We appreciate your business and look forward to serving you!